Contingency Management Plan

Website Monitoring Policy in place and the website is monitored periodically to address and fix the quality and compatibility issues around the following parameters:

• Performance: Site download time is optimized for a variety of network connections as well as devices. All-important pages of the website are tested for this.
• Functionality: All modules of the website are tested for their functionality. The interactive components of the site such as, feedback forms are working smoothly.
• Broken Links: The website is thoroughly reviewed to rule out the presence of any broken links or errors.
• Traffic Analysis: The site traffic is monitored to analyze the usage patterns as well as visitors.
• Feedback: Feedback from the visitors is the best way to judge a website’s performance and make the necessary improvements. A proper mechanism for feedback is in place to carry out the changes and enhancements as suggested by the visitors.

The Hosting Service Provider possesses state-of-the-art multi-tier security infrastructure as well as devices such as firewalls and intrusion prevention systems.